Refund Policy

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Why We Highly Recommend Trial Version?

Our products are tested on distinctive conditions and experts continuously work on the integration of software tools with 99.9% of positive results. But considering the fact that software can react differently to different cases it is highly recommended for users to first try the specimen on Demo version so that both files and System requirements are checked to avoid future losses. We look forward that our users will co-operate with us and download trial demo version first.

Guidelines for Refund:

The request for refund of EDBtoPSTOutlook products can be done prior 30 days from the date of purchase. We highly recommend purchasing the software from our reliable network and we are not responsible for following cases;

  • Activation Mail is bounced by sender or receiver Mail Server due to issues.
  • Accidental purchasing of any non-required software.
  • Purchasing of software has been done from un-trusted site masking our name.
  • Corruption in your machine which stops software from executing.
Refund will be done only in following situations;
  • If Demo Version worked well but the functionality was not available in Full Version.
  • If our Support Team fails to resolve your technical issue related to software.
Refund will NOT be done under following cases;
  • Your platform/machine is not suitable for the software.
  • Request of money back is done after 30 days.
  • Tool fails and user denies uploading Exchange files on our FTP.
  • Demo version was not downloaded to evaluate system requirements and execution of software.
Steps Prior Refund

Support Team can be contacted in case the software you purchased fails to execute. Our experts will work on your case and will do necessary analysis which might take time and resources. In case our Experts fail to solve your issue then the refund of money for the product will be done.